In the present study, the relation between emotional job demands and emotional exhaustion was investigated, as was the moderating role of emotional job resources and emotional support seeking on this relation. We hypothesized a positive lagged effect of emotional job demands on emotional exhaustion, and proposed that this relation is weakened by the availability of emotional job resources. Furt...

The purpose of this study was to explore how seven potentially stressful school context variables (potential stressors) predicted senior high school teachers’ experiences of teacher self-efficacy, emotional stress, emotional exhaustion, engagement in teaching, and motivation to leave the teaching profession. A total of 523 Norwegian teachers in senior high school participated in the study. Four...

BACKGROUND Emotional exhaustion is central in burnout syndrome and signals its development. General practitioners' (GP) work is emotionally challenging but research on these aspects is lacking. OBJECTIVE To study the prevalence of emotional exhaustion among GPs and to evaluate how their characteristics and work experiences are associated with emotional exhaustion. DESIGN AND METHODS A quest...

The current study examined how the emotional labor strategies of deep acting and surface acting directly influence emotional exhaustion and turnover intentions, and indirectly impact actual turnover among a sample of bank tellers. Turnover data were collected from organizational records 6 months after participants responded to a survey that measured emotional labor strategies, emotional exhaust...

maslach and jackson first introduced the concept of ‘burnout’- a state of physical and emotional exhaus- tion emerging from work conditions- in 1980. the importance of investigations of burn out lies in the fact that it is directly related to the quality of teaching. there are three basic criteria set to predict, evaluate, and prevent burnout: depersonalization, emotional exhaustion, and person...

Although evidence suggests that negative task and self-evaluations are associated with emotional exhaustion, little research has examined factors that buffer against these effects. We propose that perceived prosocial impact, the experience of helping others, compensates for negative task and self-evaluations by focusing attention on positive outcomes for others. In Study 1, perceived prosocial ...

In this study, it is investigated to find out in what extent affective commitment is related to Emergency Services employees’ job satisfaction and emotional exhaustion. This study is conducted through a survey on 256 medical doctors and staff working in emergency services of public hospitals with a capacity of over 50 beds in Kocaeli Province. As means of data collection, Maslach Burnout Invent...

Problem statement: The use of a mediation model for understanding the mediating impact of work-family conflict on the relationship between role overload and emotional exhaustion has not been given much attention. Approach: This study tested a mediation model consisting of emotional exhaustion as the dependent variable and role overload as the independent variable, with work-family conflict as i...