A Summary Service plans are a type of warranty contract under which retailers promise to repair or replace products for consumers. Separate from manufacturers' warranty policies, which typically come bundled with the products, and also known as service contracts, protection plans, or retailer extended warranties, retailers' service plans are optional and usually offer broader and more prolonged...

in today’s fiercely competitive products market, product warranty has started playing an important role. currently, a large number of products are being sold with warranty policies in the form of free replacement warranty, pro-rata warranty, and combined warranty policies. pro-rata warranties are relatively a complex concept. the modeling of failures during the warranty period and the costs for...

Hardware trends in the personal computing industry adversely impact the sale of extended warranties. Steep declines in PC prices, including the introduction of new low-priced hardware categories like netbooks, make replacing one's PC an increasingly viable alternative to paying for repairs or buying an extended warranty. Frequent improvements in PC functionality further tilt the scales in favor...

With the rapid development of internet economy, many manufacturers have opened online direct sales channels and built multi-channel distribution systems. Meanwhile, both consumers companies are paying more attention to extended warranty services. Considering a dual-channel supply chain with manufacturer retailer, we assume provides an in channel investigates decision making players. We develop ...

currently, a large number of products are being sold with warranty policies. pro-rata warranties are relatively a complex concept. this paper focuses on developing a new pro-rata warranty policy. in this model components of the product are grouped into two disjointed sets, failures of components belonging to set one are covered by prw warranty and those components that belonging to set two are ...

Warranty is a powerful implement for marketing strategy that is used by manufacturersand creates satisfaction for consumers by ensuring to compensate for incorrect operation of the product. Warranty serviceresults ina cost named warranty cost for a manufacturer.This cost is a function of warranty policy, regions, and product failures pattern. Since this service coversthe cost of uncertain failu...