This paper examines the role of pipe deterioration prediction approaches for optimizing maintenance, repair, and rehabilitation buried water supply, wastewater collection, drainage networks. It is appreciated that there are other ancillary assets within supply collection networks, but these were not considered in this paper. Currently a range asset condition assessment frameworks, mainly based ...

A dynamic and open service market should be characterised by the frequent appearance of new and diverse services. But in the internet environment, where a significant proportion of the functionality of new services is supported by Customer Premises Equipment (CPE), deployment can be an issue. How can such a diverse range of new services be easily deployed particularly in a heterogeneous environ...

Business agility has been considered as one of the key organizational capabilities in the modern business environment. The current research indicates that information technologies (IT) can help firms develop agility and in turn agility can improve firm performance, but how IT leads to agility and superior performance and under what circumstances is an ongoing consideration. In particular, while...

It has been strongly argued that information technology (IT) infrastructure has a strategic impact on an organization. However, no empirical examination of this relationship has been performed. In this paper, based on a survey of 236 firms, the organizational impact of IT infrastructure is assessed using a research model incorporating both direct and indirect impacts. Our results show that, alt...

The Semantic Web is inherently distributed, and covers both metadata and full-text information. Semantic search therefore can profit a lot from peer-to-peer infrastructures as well as from powerful metadata search functionalities based on full-text search technologies. In this paper we focus on an approach extending an existing P2P search infrastructure with RDF querying capabilities, which bot...

While information technologies have been taken as the competitive tool in improving supply chain performance, its investment cannot guarantee to meet firms’ performance expectations. Our understanding about the mechanisms by which IT affects supply chain performance remains unclear. Based on the perspective of dynamic capabilities theory, we derive a model to examine the effects of a firm’s IT ...

This article reports on a study that investigates the knowledge transfer between an information systems/ technology (IS/IT) department and non-IT departments during IT projects. More specifically, we look into the link between the knowledge management capabilities of the IT department and the effectiveness and efficiency of the knowledge transfer to a client department. Knowledge management (KM...

Augmented reality (AR) is a technology superimposes interactional virtual objects onto real environment. Since the beginning of millennium, AR technologies have rapidly grown, with significant research publications in engineering and science. However, civil infrastructure community has minimally implemented to date. Civil engineers face one challenges when understanding using lack classificatio...

Organizations today have a diversity of applications available to support the management of customer relationships, namely electronic-customer relationship management (eCRM) applications. Despite the growing need of understanding eCRM in small and medium-sized enterprises (SMEs), eCRM research is largely focused on large organizations. Building on the theory of dynamic capabilities, this paper ...