This paper presents QSUP, a programming environment enhanced with measurement facilities. Its prime aim is to support preserving software quality standards by the programmers. QSUP offers low level information (raw metric data), as well as high level information such as advice in natural language on quality improvement of the project or a particular routine. The environment presented in this pa...

Most popular strategies to capture subjective judgments from humans involve the construction of a unidimensional relative measurement scale, representing order preferences or judgments about a set of objects or conditions. This information is generally captured by means of direct scoring, either in the form of a Likert or cardinal scale, or by comparative judgments in pairs or sets. In this sen...

The continuous media applications have an implied temporal dimension, i.e. they are presented at a particular rate for a particular length of time and if the required rate of presentation is not met the integrity of these media is destroyed. We present a set of language constructs suitable for the de nition of the required QoS and a new real-time environment that provides low-level support to t...

In Software Quality Assurance, system status reports are key to the stakeholders for controlling software quality. Although we may rely on a large number of low level measurements to this end, their interpretation and the way of connecting them to high level quality attributes is always a challenge. In this paper we report on a complex project involving industrial partners whose aim is the deve...

Nowadays relations between service providers and customers are set in the service level agreement templates. SLA sometimes is called as service level warranty helps to reach to a common vision about the service, quality of service warranty, priorities, responsibilities and etc in which parties agrees on it. The most important topic in service level agreement is survey management and violation d...