a new way of thinking is influencing the behaviour of both consumers and firms: any tourism activity has a sizeable environmental impact and the roots of environmental problems in this industry lie inhuman behaviour. accordingly, in recent years tourists have been taking into account the environment as afactor in their purchasing decisions and firms are using this factor in their competitive po...

a new way of thinking is influencing the behaviour of both consumers and firms: any tourism activity has a sizeable environmental impact and the roots of environmental problems in this industry lie inhuman behaviour. accordingly, in recent years tourists have been taking into account the environment as afactor in their purchasing decisions and firms are using this factor in their competitive po...

today, the shortage of information about the different sections of organization is not the main challenges of managers and organizations. but, the ways to handle the huge amount of generated information for solving different problems of organization and decision making are main difficulties. information technology (it) can provide effective tools that help organizations to address such problem....

Purpose – The purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge-intensive enterprises. Design/methodology/approach – The study has taken an interpretative approach, using two knowledge-intensive South ISFAHAN (Iran) companies as case studies, both of which are characterized by the need to process and use knowledge on a dail...

with regard to competitive advantage complexity and specific characteristics of high tech industries, in this research by a cognitive mapping methodology we develop a qualitative model for interpreting the competitive advantage in company level for high tech industries. in first, after describing the research problem, we present a comparative review of four recent theories of firm and competiti...

Today's competitive environment is more knowledge intensive than ever, showing continuous shifts in business process that characterizes the current "Knowledge Age." In order to introduce KM and to develop the right culture for knowledge sharing, OMV E&P has embarked on an ambitious program. One of key KM initiatives has been to establish Communities of Practice (CoPs) which are rolled out to al...