in today’s quality- based competitive world, known as knowledge age, customer attraction is of ultimate importance. in respect to the slogan “customer is always right”, customer relation management is the core of an organizational strategy playing an important role in four aspects of customer identification, customer attraction, customer retaining, and customer satisfaction. commercial organiza...

one of the most important issues in the domain of customer relationship management is identifying the factors that affect customer‘s satisfaction. accordingly, we focus on this subject and try to propose a new approach on using association rule technique in this domain. this technique provides us with identifying the relationship between different effective factors and the csi index thorough if...

Data Mining, also known as knowledge discovery in data (KDC), is the process of uncovering patterns and other valuable information from large sets. According to https://www.geeksforgeeks.org/data-mining/, it can be referred mining data, extraction, data/pattern analysis, archaeology, dredging. With advance research health sector, there multitude available healthcare sector. The general problem ...