background and purpose: communication has become a core topic in nursing care and investigations on this topic could have a significant impact on increasing nursing quality services. the present study aims to evaluate the communication skills and nursing staff component focusing on emotional management, others' perception and self-expression. methods: this is a cross-sectional descriptive-...

Problem based learning (PBL) has been introduced at Victoria University (VU) into its undergraduate engineering programs. PBL represents a radical change and requires substantial effort and commitment to adapt traditional practices in response to the challenges of PBL and related communication needs of a diverse student population. Furthermore, professional bodies, such as Engineers Australia, ...

Frequent and sensitive communication from neonatal staff is important to alleviate parental stress and to ensure that parents understand their baby's condition and progress. It also consequently empowers and involves parents in their baby's care. A lack of regular and informative communication from neonatal staff is a common reason for parental complaint. We sought to assess whether the impleme...

BACKGROUND Social interactions in long-term care settings between staff and residents with dementia have been characterized as task-oriented, patronizing, and/or overly directive. Long-term care settings can be contexts that emphasize dependency and threaten the personal identity of older residents. Yet, leaders in the long-term care sector have acknowledged recently that dementia care must mov...

Few studies have fully explored the problem of communication barriers in pediatric palliative care, particularly the detrimental effects of poor interaction between staff and families on children's health and well-being. A literature review was undertaken to expand the current body of knowledge about staff to patient communications. Articles meeting the inclusion criteria (N = 15) were systemat...

OBJECTIVE To understand how the results of laboratory tests are communicated to patients in primary care and perceptions on how the process may be improved. DESIGN Qualitative study employing staff focus groups. SETTING Four UK primary care practices. PARTICIPANTS Staff involved in the communication of test results. FINDINGS Five main themes emerged from the data: (i) the default method...

OBJECTIVES We aimed to examine staff members' perceptions of communication within and between different professions, safety attitudes and psychological empowerment, prior to and after implementation of the communication tool Situation-Background-Assessment-Recommendation (SBAR) at an anaesthetic clinic. The aim was also to study whether there was any change in the proportion of incident reports...