performance evaluation has been developed in the form of management schools along by managerial thought development. banks and financial institutes are one of the most important economic sections to each country which by receipts and payments directing and organizing facilitate business and commercial transactions and develop markets and economic growth and as the main pillars in directing and ...

supplier evaluation and selection is important in supply chain management. this is a typical multiple criteria decision making that consists of both quantitative and qualitative factors. ahp is a proper approach to aid this decision making problem, because of its inherent capacity to handle qualitative and quantitative criteria, but when criteria are dependent this method is not so good. also t...

To help improve customer satisfaction management (CRM), greater emphasis is given to the aspect of quality in the supply chain. And improve supply chain performance through integrated business management and strategic partnerships. On the other hand, strategic supply chain management decisions are made at a company level that determine benefits and efficiencies of the supply chain and effective...

Transportation of goods constitutes an important part of in–bound as well as out-bound logistics of Supply Chain Management (SCM). Efficient distribution of goods and services is of vital importance in today’s competitive market, as transportation constitutes a considerable portion of the trading price of most products or services. Supply Chain Management (SCM) is now at the centre stage of man...

Performance Data envelopment analysis Managerial efficiency Profitability efficiency A two-stage approach in data envelopment analysis (2S-DEA) methodology is used towards decomposing a typical two-stage operation process of general insurance companies, which is conducted in a single operation involving intermediate. Specifically, we evaluate the managerial efficiency and profitability efficien...

In this paper using DEA technique, four-stage DEA model mooted in order to consider the situation in which returned products exist. Returned products are the inputs of the previous sub-processes that need to be reprocessed due to existence of flaws. Here, a supply chain with four stages as supplier, manufacture, distributor, and retailer with intermediate and return products has been considered...

In a business-to-business (B2B) environment, most if not every large company interacts with suppliers, customers, and competitors on one or more Net markets, connecting to both ends of the supply chain, the supplier side and the customer side. To support purchasing agents, analysts, and managers in evaluating their purchasing decisions, a new analytical tool is presented, the Marketplace Compet...

This study consists of three types of vendor selection models in supply chains and presents a decision making scheme for choosing appropriate method for supplier selection under certainty, uncertainty and probabilistic conditions. These models are, Data Envelopment Analysis (DEA), Fuzzy Data Envelopment Analysis (FDEA), and Chance Constraint Data Envelopment Analysis (CCDEA). In FDEA model we u...

Traditional data envelopment analysis (DEA) models deal with measurement of relative efficiency of decision making units (DMUs) in which multiple-inputs consumed to produce multiple-outputs. One of the drawbacks of these models is neglecting internal processes of each system, which may have intermediate products and/or independent inputs and/or outputs. In this paper some methods which are usab...

Performance evaluation in conventional data envelopment analysis (DEA) requires crisp numerical values. However, the observed values of the input and output data in real-world problems are often imprecise or vague. These imprecise and vague data can be represented by linguistic terms characterised by fuzzy numbers in DEA to reflect the decision-makers' intuition and subjective judgements. This ...