Increasing diffusion of self-service technologies (SSTs) on the points of sale impacts on traditional retailing from several perspectives. For instance, SSTs have direct effect on front-line employees. Indeed, they may cause a potential reduction in personal contacts with clients, reduction of workers, modifying the job conditions and so on. To date, the effect of SSTs on the points of sale has...

Low-carbon logistics meets the requirements of a low-carbon economy and is the most effective operating model for logistic development to achieve sustainability by coping with severe energy consumption and global warming. Low-carbon logistics aims to reduce carbon intensity rather than simply reduce energy consumption and carbon emissions. Human resources are an important part of the great comp...

School of Management, University of Science and Technology of China, Hefei, China. ___________________________________________________________________________ Abstract Employee performance evaluation is an important task for performance management, thus efficient employee performance evaluation method is a necessity. This paper proposes to combine Workforce Scorecard and DEA method to evaluate ...

People management in public administration receives influence from various sources. However, the historical models of coexist these institutions, causing them to carry patrimonial, bureaucratic, and managerial characteristics that have conflicting concepts are not empirically harmonious. Furthermore, rigidity legislation, combined with cultural aspects service, make it challenging modernize pra...

360-degree performance appraisal process is used as a tool that provides an evaluation about employees performance. It is based on the opinion of different groups of reviewers who socialize with evaluated employees. Many criteria must be considered in performance appraisal that may have different nature and usually present uncertainty. Therefore, it seems necessary and appropriate to provide a ...

The evaluation process of employee performance has been very vital and critical issue for companies that aim to reward employees for meeting their organizational goals and identify whether or not their objectives are met, and develop necessary action plans so that they can be achieved in near future. This selection process is so essential for companies due to the fact that wrong decisions may n...

introduction: macro-ergonomics is an important factor that affects behavior, favorable performance and personnel’s efficiency that can cause conformity of employees by increasing labor and efficiency and in result decreasing employees’ stress amount. the aim of the present study was to investigate relationship between macro-ergonomics and occupational stress in employees working in one casting ...