Despite the growing number of e-health websites that are dedicated to health education and information therapy, healthcare provider organizations have been slow in embarking on significant e-commerce ventures to improve the delivery of healthcare services to patients and consumers in geographically dispersed communities. More specifically, hospitals and health provider organizations tend to use...

Background The impact of reorganisation on health services delivery is a recurring issue in every healthcare system. In 2005 Vietnam reorganised the delivery of health services at the district level by splitting preventive, curative, and administrative roles. This qualitative study explored how these reforms impacted on the organisation of maternal health service delivery at district and commun...

BACKGROUND In 2011, the Bangladesh Government introduced the National Nutrition Services (NNS) by leveraging the existing health infrastructure to deliver nutrition services to pregnant woman and children. This study examined the quality of nutrition services provided during antenatal care (ANC) and management of sick children younger than five years. METHODS Service delivery quality was asse...

PURPOSE LIFEspan is a service delivery model of continuous coordinated care developed and implemented by a cross-organization partnership between a pediatric and an adult rehabilitation hospital. Previous work explored enablers and barriers to establishing the partnership service. This paper examines healthcare professionals' (HCPs') experiences of 'real world' service delivery aimed at support...

Background: For over 2 decades, Ghana’s Ministry of Health (MOH) has been resolved to continuously improve the quality of healthcare in a cost-effective manner. Strategies have been adopted to enhance client satisfaction with healthcare services and delivery.Objective: The current study examined patient satisfaction with the quality of healthcare in Ghana...

background and objectives: the increasing pressure on health systems to improve quality of health care,require them to develop novel conceptual framework and indices aimed at evaluating decision variables in the contemporary complex community. customer quality is a newly introduced concept addressing capability of patients in contribution to healthcare process and cooperation with healthcare pr...

background and objectives: outsourcing healthcare and the associated services has proven as an effective strategy for enhancing hospital performance and improving quality of services. despite, the concept is relatively new in iran, calling for studies investigating different aspects of the issue and its potential benefits. thus, this study was conducted to explore the impact of outsourcing mana...

Applications accessible through mobile devices, such as mobile phones, are playing an increasingly important part in the delivery of high quality and personalized healthcare services. In this paper, we examine current usage of mobile devices and networks by mobile healthcare applications, and present our views on how mobile devices and networks could be used for creating patient-centered health...

BACKGROUND As part of efforts to reduce maternal deaths in Nigeria, pregnant women are being encouraged to give birth in healthcare facilities. However, little is known about whether or not available healthcare facilities can cope with an increasing demand for obstetric care. We thus carried out this survey as a rapid and tactical assessment of facility quality. We visited 121 healthcare facili...

BACKGROUND Effective delivery of healthcare services requires availability of adequate infrastructure, diagnostic medical equipment, drugs and well-trained medical personnel. In Nigeria, poor funding and mismanagement often characterize healthcare service delivery thereby affecting coverage and quality of healthcare services. Therefore, the state of service delivery in Nigeria's health sector h...