This article addresses how individuals make sense of their organization's response to a nontraditional and emotional strategic issue. The reported research also concerned microprocesses involved in organizational adaptation. We describe how the Port Authority of New York and New |ersey, a regional transportation agency, dealt with the many homeless people at its facilities and use that descript...

Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper analyzes the impact of organizational change as well as the impact of the introduction of information...

The field of organizational justice continues to be marked by several important research questions, including the size of relationships among justice dimensions, the relative importance of different justice criteria, and the unique effects of justice dimensions on key outcomes. To address such questions, the authors conducted a meta-analytic review of 183 justice studies. The results suggest th...

Conversations like this appear with increasing frequency among academics bridging the generational divides. Students increasingly see the library as mostly irrelevant, while faculty and librarians of a certain age cling to the security of an authoritative collection and familiar classification systems. Brought up on the web and the endless flow of marginally organized information that is CNN, M...

ERGIOVANNI and Starratt pose a fundamental question that is basic to the ends, means, and outcomes of educa tion: Should schools use people to accom plish organizational ends or should people use schools to accomplish human ends? They ask the reader to recall, "the countless times he found no reason or no record of origin for a particular policy, act, or way of behaving in the schools of his ex...

This paper views authority as the right to undertake decisions that impose externalities on other members of the organization. When only decision rights can be contractually assigned to one of the organization’s stakeholders, the optimal assignment minimizes the resulting inefficiencies by giving control rights to the party with the highest stake in the organization’s decisions. Under asymmetri...

The study examined the extent to which digital revolution has affected the organizational structure of Nigerian banks. Twenty-five banks were selected for the study in south-western Nigeria. Interview was conducted for middle and top level managers and questionnaire was developed and administered to the other staff using a five-point Likert scale to determine the attitudes and opinions of the s...

background: a cross sectional study conducted to identify the organizational factors associated to the occupational stress among lecturers in selected community colleges, peninsular malaysia. methods: study was conducted by using cluster-sampling method and 189 self-administrated questionnaires were distributed. a validated malay version of job content questionnaire (jcq) was used to obtain the...