this study aimed to explain the role of self-leadership and self-management on human capital of ministry of c.l and s.w. the research method was descriptive and correlational and data analysis metod was sem that using cochran's sampling formula that sample size was determined 306 personnel by simple random sampling. self-leadership and self-management of abili and mazari (2014) with reliab...

Background. One of the major challenges in modern healthcare that is timely delivery high-quality medical care to population must be addressed. First all, it requires effective staff management. The quantitative and structural imbalance professionals another common issue healthcare. current changes management are primarily related reshaping responsibilities personnel. In this context, we will d...

Organizations make large investment on their employees concerning the training, developing, maintaining and the efforts to retaining them. Employee turnover is one of the most important issues to organizations, and one that needs special attention. This problem is even more relevant when business processes are less depending from machinery and heavily rely on human relationships, being real est...

To be successful, organizations must look into the needs and wants of their customers. That is the reason why many researchers and academicians have continuously emphasized on the importance of customer satisfaction, loyalty and retention. Customer satisfaction is important because many researches have shown that customer satisfaction has a positive effect on an organisation’s profitability. Du...