Logistic performance measurement and management have always been a major concern for enterprises. The Balance Score Card (BSC) is one of the most used tools of performance management. This article explores a conceptual basis for understanding the development of a BSC oriented logistic performance using the ECOGRAI method. The first aim of our contribution is to present the method ECOGRAI/BSC in...

The purpose of this research is to evaluate the effectiveness of implementation Quality Management System (ISO 9001:2000) in gas processing plants of National Iranian Gas Company using balanced scorecard approach. More specifically, we chose the balanced scorecard framework to examine five well-known gas processing plants in National Iranian Gas Company from four different perspectives in order...

the purpose of this research is to evaluate the effectiveness of implementation quality management system (iso 9001:2000) in gas processing plants of national iranian gas company using balanced scorecard approach. more specifically, we chose the balanced scorecard framework to examine five well-known gas processing plants in national iranian gas company from four different perspectives in order...

When considering education, quality of educational service and stakeholder satisfaction can be taken as more important. Most of the performance models are fails to address the evaluation of organizational performance. This study examines the performance of entire management faculties in Sri Lankan Universities and the perception level of management employees about the Balanced Scorecard (BSC). ...

A Balanced Scorecard (BSC) presents the quantitative goals selected from multiple perspectives for implementing the organizational strategy and vision. However, in most current BSC frameworks, including those developed for the Information and Communication Technology (ICT) field, each perspective is handled separately. None of these perspectives is integrated automatically into a consolidated v...

This study aims to analyze cases of State Vocational Schools that have implemented school management (MS) with the Balanced Score Card (BSC). research was conducted at SMK Negeri 2 Amuntai. Data sources were obtained from: Educators, Education Staff, Students, and Student Parents, EDS Documents, School Alumni Documents. The results showed overall performance Amuntai in good category. financial ...

The Balanced Scorecard (BSC) is a popular concept for performance measurement, because it focuses attention of management on just a few measures and bridges different functional areas (both financial and non-financial measures are included in the BSC). But, the BSC has also received some criticism. In this paper five limitations of the use of the BSC are discussed: BSCs focus on unidirectional ...

In outsourcing, management seeks to achieve costs savings, operational efficiency, customer satisfaction, and/or company growth. We integrate the ANP with the perspectives in Balanced Scorecard (BSC) for IT outsourcing decision making. The proposed BSC-ANP model helps evaluate the impact of decision on firm performance and confirms the existence of indicator interactions.

Um bom planejamento estratégico busca guiar organizações públicas de forma que elas encontrem oportunidades e se antecipem às ameaças, o monitoramento deste caminho dá através dos indicadores desempenho. Esse estudo definiu critérios baseados nas perspectivas do Balanced Score Card (BSC) para poder selecionar os desempenho um Hospital Universitário Federal. Dessa forma, trabalho propôs uma orde...