evaluating the investment that healthcare organisations make in quality improvement requires knowledge of impact at multiple levels, including patient care, workforce and other organisational resources. the degree to which these resources help organisations to survive and thrive in the challenging contexts in which healthcare is designed and delivered is unknown. investigating this question fro...

Background: For over 2 decades, Ghana’s Ministry of Health (MOH) has been resolved to continuously improve the quality of healthcare in a cost-effective manner. Strategies have been adopted to enhance client satisfaction with healthcare services and delivery.Objective: The current study examined patient satisfaction with the quality of healthcare in Ghana...

The Proportional Responsibility for Integrated Metrics by Encounter (PRIME) model is a novel means of allocating patient experience scores based on the proportion of each physician's involvement in care. Secondary analysis was performed on Hospital Consumer Assessment of Healthcare Providers and Systems surveys from a tertiary care academic institution. The PRIME model was used to calculate spe...

This paper presents an evaluation of the mobile learning system for healthcare support, which is designed and developed from view of previous research results and problems. The system is an e-mail text-based communication system independent with sorts of terminals, based on mailing-list system and approved various communications by one-stop account. The system offers users’ availability for che...

background handheld computers play an increasing role in improving healthcare services by making the information available at the point of care. there is not enough evidence regarding the usage of handheld computers by healthcare professionals in developing countries. objectives this study investigated the benefits and barriers of using handheld computers in clinical practice in a developing co...

Initiatives in healthcare knowledge management have provided some interesting solutions for the implementation of large-scale information repositories vis-à-vis the implementation of Healthcare Enterprise Memories (HEM). In this paper, we present an agent-based Intelligent Healthcare Information Assistant (IHIA) for dynamic information gathering, filtering and adaptation from a HEM comprising a...

the discussion between general practitioners (gps) and healthcare delivery organizations necessitates a common language. the presentation of the 4 types of gp’s activities, opens dialogue but can lead to possible misunderstandings between the micro- and macro-level of the healthcare system. this commentary takes 4 examples: costs reduction by p4, priority of beneficence or nonmaleficence, role ...