This paper investigates consumers’ use of Electronic Word-of-Mouth System (EWOMS) after negative consumptions. We conceptualize providing product information to a EWOMS as a possible means to revenge. Our empirical study shows that this conceptualization is valid. The unsatisfied consumers who viewed the EWOMS as a revenging tool also indicated heightened likelihood of providing information to ...

The purpose of this paper is to evaluate food taste, smell, and characteristics from consumers' online reviews. Several studies in food sensory evaluation have been presented for consumer acceptance. However, these studies need taste descriptive word lexicon, and they are not suitable for analyzing large number of evaluators to predict consumer acceptance. In this paper, an automated text analy...

Under electronic commerce, how to raise the consumers’ degree of satisfaction and gain the consumers’ loyalty have become the key factor relating with whether e-commerce enterprise can survive, so it’s vital to evaluate status of customer satisfaction for B2C Electronic-Commerce Enterprise . According to the investigation result by internet, this paper brings forward the indicator system of cus...

Psychologists have suggested two possible causes of declines in cognitive performance with age: declines in cognitive capacity (e.g., working memory), and the level of stimulation in their environments. Fourteen college students (mean age=21 years, SD=1.65), seven middle-aged (40-59, mean age=51, SD=4.8), and five elderly (60+, mean age=74.8, SD=8.3) participants completed a series of assessmen...

Vocational rehabilitation consumers who are legally blind are a subgroup of the larger population of individuals with disabilities who have suffered high rates of unemployment; yet, the evaluation standards and performance indicators of the Rehabilitation Services Administration (RSA) show that each year, the rates of employment for individuals with disabilities continue to increase overall. Th...

This study investigates consumers’ importance evaluation and usage of the Internet as an information source, compared with other traditional information sources. The main issue is the extent to which experience products can be transformed so as to be searchable on the Internet. The results of a web-based survey showed that consumers of experience products tended to use more online information t...

Although it is currently popular to reflect consumers' perspectives to medical service management, insufficient attempts have been made to understand detailed perception of the consumer side of medical services to promote medical services' evaluation from the consumer viewpoint. The aim of this study was to descriptively reveal how consumers perceive medical services that they receive, focusing...

Consumers used to run software on their own devices and store their data at home. They are now increasingly dependent on service-providers for both functionality and data-storage. Risk assessment techniques need to be applied to consumer contexts. These are diverse, covering many kinds of consumer devices, many different consumer profiles, and various consumer needs. A preliminary evaluation co...

Perception is the most basic form of cognition thinking activity. Consumers' perception image to the product form is based on human's visual perception characteristics, which can be summarized as the overall organization, the constant memory, the simple regulating and the identifiable discrimination according to the Gestalt principle. Firstly, the study analyzes the characteristics of consumers...