Service recovery is a crucial success factor for organizations. Thus, many studies have addressed the issue of post-complaint behavior. Conducting a meta-analysis, the authors test the following path model: ‘‘organizational responses (compensation, favorable employee behavior, and organizational procedures)! justice perceptions (distributive, interactional, and procedural justice) ! post-compla...

A core question in the contemporary debate on distributive justice is how to understand fairness in situations involving production. Important theories of distributive justice, such as strict egalitarianism, liberal egalitarianism, and libertarianism, provide different answers to this question. This paper presents the results from a dictator game where the distribution phase is preceded by a pr...

We argue that types of Simmelian-tied employee dyads (dyads embedded in three-person cliques) influences organizational justice perceptions, and knowledge sharing within and across organizational boundaries through virtual workgroups. We study the interaction between employees' advice and friendship ties, shared interpersonal, interactional, procedural and distributive justice perceptions, and ...

Electoral participation is one of the important pillars of any country's development. Therefore, the study was conducted with the aim of the effect of social justice on electoral participation. For this purpose, Inglehart and Milbrath theories were used as a theoretical framework. The research method was survey and data were collected using a questionnaire. The statistical population included y...

the relationship between individual s perception of organizational justice and their social capital has been studied in this research. social capital analyzes with trust, involvement and civil leadership, giving and volunteering, informal social ties, diversity in friends. organizational justice divided in three dimensions: they are distributive justice, procedural justice and interactional jus...

end user satisfaction (eus) is one of the most widely used measures in assessing (efficiency/ effectiveness) of an information system. the goal of this research is to identify influential factors on (eus), based on justice theory. so we identified 8 influential factors on (eus) such as interactional justice, distributive justice, information system (is) performance expectation, equitable relate...

Research on distributive, procedural, and interactional justice has shown that individuals have strong preferences for specific fairness-related decision criteria (e.g., equity, etc.) but that the relative importance of these criteria varies as a function of social context. Students offered importance ratings of 21 justice criteria three times over a semester. Multilevel growth curve modeling s...

The purpose of this study is to see if there's an impact of organizational justice on the workers performance and job satisfaction in the Ministry of Health hospitals in Amman, the data for this study were collected through a questionnaire from, 300 workers in different jobs, from three hospitals in the Ministry of Health in Amman, Means, (ANOVA), and, linear regression analysis were used. The ...