The notion of “Software Excellence”, i.e., excellence in all aspects of the creation and application of software in the general organizational context, has been modeled in this paper after the European Quality Model. The logic of the model is that in any Software Producing Unit (SPU), Leadership driving Policy & Strategy, SPU People Management, End-user Management, Resource Management and Proce...

An organization's performance can be led by implementing a management approach called "business excellence." However, the European Foundation for Quality Management (EFQM) and Malcolm Baldrige National Award (MBNQA) are two most well-known excellence models. Prior to Covid-19 outbreak, there was no significant crisis within decade that put those business principles test. This paper looks concep...

Introduction. Self assessment is provided by Excellence models covers all the factors affecting qualitative and quantitative improvement of organizational performance. The aim of this study was to evaluate performance of universities of medical sciences based on EFQM. Methods. This interventional study was done in 2010-2011.13 universities among 41 medical sciences university were selected usin...

The radiation therapy department (RTD) initiated in 2009 a policy of open and transparent reporting of events not harming (near incidents) and potentially harming patients (incidents and accidents). This approach was immediately followed by the leader’s decision to engage towards the European Foundation for Quality Management (EFQM) excellence model. The EFQM approach structured the journey of ...

In the current volatile and demanding business environment, managers are so eager to demonstrate that their organizations are excellent which can mainly be achieved through continuous performance improvement. The most applicable and suitable tools that by the assessment of organizations shows how successful they are in the organizational excellence path is European Foundation for Quality Manage...

Managing and improving the performance of organization is one topics that are considered by most managers companies organizations. With increase strategic management quality programs in country's organizations, need for a comprehensive methodology plan to manage improve organizations has become more apparent than ever. Balanced scorecard field European excellence model total have entered catego...