A worldwide revolution in information and communications technologies(ICT) is in place. The Internet and the mobile phone are fundamentally changing our lives affecting the way we work, learn and interact. Governments around the world are recognizing the value of e-Government. Properly designed and implemented, eGovernment can improve efficiency in the delivery of government services, simplify ...

The paper reviews mobile government (m-Government) adoption and diffusion factors in developed and developing economies. m-Government is viewed as a class of e-Government applications and refers to any transaction via mobile technologies, such as laptops, phones or personal digital assistants (PDAs). The most significant features of mobile technology include mobility and portability. The ubiqui...

Subsidizing is usually controlled and provided by governments and NGOs in many countries, and is considered as a strategic service. Subsidizing is important because it provides a means for needy customers to obtain certain services, they cannot afford paying their original prices. The revolution in the technology used in mobile phones and the wide use of these mobile phones, have led to the ide...

The City of Seattle’s pioneering Mobile City Government Project has received wide attention, since it promises greatly improved fieldwork operations in local government. Three years into operation and with another fieldwork unit in the process of adopting mobile applications, our research studies the work domains of the units involved to better understand the premises, requirements, and effects...

Previous research indicates that there is a failure in the adoption of e-government services to citizens as planned in the context of developing countries. Obstacles behind this failure are varied, including sociocultural, economic and technical obstacles. But with recent advances in mobile technologies as well as the pervasive penetration of mobile phones, governments in developing countries i...