many e-commerce transactions via e-payment systems is carried out. the aim of this study is that the theory of structures, an empirical analysis about the importance and ranking key factors that may be on customer satisfaction in electronic payment systems affect the iranian banks.9 specific topics of the factors in e-payment systems, customer satisfaction and affect are more key, were selected...

employee's happiness is related to engagement, growth of task security, job and family consent that can be resulted from characteristic and environmental factors. the purpose of this research was to study the relationship between personality characteristics with happiness and job satisfaction among employees of vali-e-asr university of rafsanjan. therefore 150 employees were selected rando...

Virtual organisations underpin many important activities in distributed computing, including e-commerce and e-science. This paper describes a new technique by which software agents can intelligently form virtual organisations to meet some pre-specified requirements. Our approach builds on work in BDI agents and constraint satisfaction techniques. Using a realistic service-providing scenario, we...

the present research is classified as an applied one employing a descriptive survey design to describe the status quo of the factors affecting customers’ satisfaction with the e-service centers of iran’s police, known as 10 + police centers. the research population involves all the costumers of the 10+ police centers, among which 420 individuals were chosen through simple random sampling techni...

User satisfaction is an important predictor of online consumer behavior and the success of a web-based system. If customers are satisfied with the services received through the online system, it is likely they will keep using the system. To examine factors affecting user satisfaction with e-services, a questionnaire was distributed to a random sample of (615) students out of (5918) at Petra Uni...

Despite that business to customers web sites (B2C) are growing very fast and is becoming an important marketing and purchasing channels still customers are not very keen to shop online and are not satisfied with the current design and operation of the shopping websites. Therefore success of e-commerce B2C web sites is still one of the biggest challenges management can face. While B2C success ha...