The management of engineering assets such as facilities and equipments can be a challenging task and optimising their usage is critical. To ensure effective utilization of an asset, one has to make effective decisions regarding the asset lifecycle. Consequently, it becomes imperative to gather useful information about the asset lifecycle. The objective of this paper is then to propose an approa...

With the growing recognition of the customer’s role in service creation and delivery, there is an increased impetus on building customer-centric organizations. Digital technologies play a key role in such organizations. Prior research studying digital business strategies has largely focused on building production-side competencies and there has been little focus on customer-side digital busines...

many of the so-called organizational strategies on which companies are dependent, are not endurable. these strategies may not be well structured and cannot stand the test of time. thus, making the right decision is extremely important for strategic planning. the proposed strategy formulation framework in this paper (fuzzy bsq) is a powerful management tool in strategic planning that integrates ...

Positioning the organization in the strategic environment of its industry is one of the first and most important phases of the organizational strategic planning and in today knowledge-based economy has its importance been duplicated for higher education institutes as the centers of education, knowledge creation and knowledge worker training. Up to now, various models with diverse approaches hav...

What compels an organization to revisit its strategic intent? Management often will question an organization’s direction when faced with poor business results. In 1994, however, the Center for Quality Management reexamined its direction at a time when the organization was very successful and not in distress. This planning effort afforded CQM a unique opportunity: to reassess our strategic direc...

A building's strategic asset management (SAM) capability has traditionally been limited by its site-based management. With the emergence of needs from clients about delivering a long-term portfolio-based building plan that minimizes risk and optimizes value their portfolios, SAM Units have emerged as new business form to provide various services clients. However, quality current data model is s...