This study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity. It reveals the performance gains due to different combinations of these systems. It also tests for complementarity among the enterprise systems with respect to their interacting nature. ...

The paper examines the effect of E-Supply Chain Management Systems in the North American electronics manufacturing services industry. A causal and descriptive research study was conducted based on a survey applied to thirty six individuals in electronic manufacturing services firms in order to determine the impact of esupply chain management on their key supply chain operations. Results of the ...

Supply chain management (SCM) is a subject that has found so much attention among different commercial and industrial organizations due to competing environment of products. Therefore, integration of constituent element of this chain is a great deal. This paper proposes a multi objective production-allocation and distribution planning problem (PADPP) in a multi echelon supply chain network. We ...

Since the early 1990s, there has been a growing understanding that supply chain management should be built around the integration of trading partners (Barratt & Oliveira, 2001). Anthony (2000) suggests that supply chain collaboration occurs when two or more companies share the responsibility of exchanging common planning, management, execution, and performance measurement information. Bowersox ...

The dissertation includes three essays. These three empirical studies apply structural equation modeling (SEM) to examine key issues in green supply chain management. The hypothesized model is tested using a sample of supply chain managers derived from a Dun and Bradstreet database. The data collection is through a large webbased survey. The first essay examines how a firm’s proactive environme...

I this study, we seek to better understand the value of information technology (IT) in supply chain contexts. Grounded in the resource-based theory in conjunction with transaction cost economics, we develop a conceptual model that links three IT-related resources (backend integration, managerial skills, and partner support) to firm performance improvement. The model differs from previous studie...

E-business software solutions allow the integration of intra and inter firm business processes; it involves business processes spanning the entire value chain: electronic purchasing and supply chain management, processing orders electronically, handling customer service, and cooperating with business partners.According to the empirical analysis, we can get that there exist a long-term equilibri...

As firms search to maximise value through the effective management of their various business activities, it is increasingly important to identify and understand the key factors that can significantly impact on the performance of the supply chain. The Supply Chain Operations Reference (SCOR) model enables to identify four distinct processes (plan, source, make and deliver) that constitute a supp...