Training and adaption of employees are time and money consuming. Employees’ turnover can be predicted by their organizational and personal historical data in order to reduce probable loss of organizations. Prediction methods are highly related to human resource management to obtain patterns by historical data. This article implements knowledge discovery steps on real data of a manufacturing pla...

decision support systems (dsss) are prevalent information systems for decision making in many competitive business environments. in a dss, decision making process is intimately related to some factors which determine the quality of information systems and their related products. traditional approaches to data analysis usually cannot be implemented in sophisticated companies, where managers need...

decision support systems (dsss) are prevalent information systems for decision making in many competitive business environments. in a dss, decision making process is intimately related to some factors which determine the quality of information systems and their related products. traditional approaches to data analysis usually cannot be implemented in sophisticated companies, where managers nee...

data envelope analysis (dea) is an approach to estimate the relative efficiency of decision making units (dmus). several studies were conducted in order to prioritize efficient units and some useful models such as cross-efficiency matrix (cem) were presented.  besides, a number of dea models with interval data have been developed and ranking dmus with such data was solved. however, presenting a...

This study clusters customers and finds the characteristics of different groups in a life insurance company in order to find a way for prediction of customer behavior based on payment. The approach is to use clustering and association rules based on CRISP-DM methodology in data mining. The researcher could classify customers of each policy in three different clusters, using association rules. A...