This paper addresses two important fundamental areas in product family formulation that have recently begun to receive great attention. First is the incorporation of market demand that we address through a data mining approach where realistic customer preference data are translated into performance design targets. Second is product architecture reconfiguration that we model as a dynamic design ...

Next Generation Networks (NGNs) will support a variety of communications services (data, video, and voice) seamlessly. Customers will demand that these networks be highly reliable as more and more traffic and services use them. Because of the historically exceptional reliability of wireline voice telephony, the reliability of voice services supported by NGN Voice Over Packet (VOP) necessitates ...

supply chain network   receding horizon control demand move suppression term   supply chain networks are interconnection and dynamics of a demand network. example subsystems, referred to as stages, include raw materials, distributors of the raw materials, manufacturers, distributors of the manufactured products, retailers, and customers. the main objectives of the control strategy for the suppl...

Some servers are to be located at nodes of a network. Demand for services of these servers is located at each node and a subset of the nodes is to be chosen to locate one server in each. Each customer selects a server with a probability dependent on distance and a certain amount of benefit is achieved after giving service to the customer. Customers may waive receiving service with a known prob...

This paper provides evidence that a firm’s stock price movements affect its customer demand. I develop a model in which customers learn about a firm’s product quality partially from its stock price. This learning induces feedback from the price to customer demand. Furthermore, the firm manager adjusts product launch decisions in anticipation of these demand shifts. Consistent with the model’s i...

This paper explores the importance of customer-industry engagement (CIE) to peak energy demand by means of a newly developed Bayesian Network (BN) complex systems model entitled the Residential Electricity Peak Demand Model (REPDM). The REPDM is based on a multi-disciplinary perspective designed to solve the complex problem of residential peak energy demand. The model provides a way to conceptu...

today, the real customer oriented must be the prevailing aspect of organizational culture and its requisite would be the real transition in the culture of organizations and the basic attention to customer as the most eminent value and the most important organizational commitment. therefore, the current research has been occomplished in order to explain all relative dimensions and elements of th...

With the development of restructured power systems and increase of prices in some hours of day and increase fuel price, demand response programs were noticed more by customers. demand response consists of a series of activities that governments or utilities design to change the amount or time of electric energy consumption, to achieve better social welfare or some times for maximizing the benef...

I the extensive literature on learning curves, scholars have ignored outcome measures of organizational performance evaluated by customers. We explore whether customer dissatisfaction follows a learning-curve pattern. Do organizations learn to reduce customer dissatisfaction? Customer dissatisfaction occurs when customers’ ex ante expectations about a product or service exceed ex post perceptio...