Social Customer Relationship Management (Social CRM) deals with the integration of Web 2.0 and Social Media into CRM. Social CRM is a business strategy supported by technology platforms in order to provide mutually beneficial value for both companies and customers. Gartner has identified Social CRM as one of the top innovation-triggered themes in 2013 [1]. In this context, a constraining factor...

A concise arrafytical expression for switch-induced error voltage on a switched capacitor is derived from the distributed MQSFET model. The result, however, can be interpreted in terms of a simple lumped equivalent circuit. With this expression we explore the dependence of the error voltage on process, switch turnoff rate, source resistance, and other circuit parameters. These results can be us...

It is known that cell potential increases while anode resistance decreases during the start-up of microbial fuel cells (MFCs). Biological capacitance, defined as the apparent capacitance attributed to biological activity including biofilm production, plays a role in this phenomenon. In this research, electrochemical impedance spectroscopy was employed to study anode capacitance and resistance d...

Using a thermal sample of laser-cooled rubidium atoms, we have constructed a neutral-atom circuit analogous to an electronic capacitor discharged through a resistor. The atoms are confined using what we call a free-space atom chip, an optical dipole trap created using a generalized phase-contrast imaging technique. We have also calculated theoretical values for the capacitance and resistance, w...

Customer relationship management (CRM) is one of the fastest growing management approaches which can lead to stronger competitive position, resulting in larger market share and profitability. In this study, CRM efficiency among the customers of the Iranian banks is analyzed using a network data envelopment analysis (NDEA) approach. To implement CRM in the NDEA model, input, intermediate and out...

CRM is a strategy that integrates concepts of knowledge management, data mining, and data warehousing in order to support an organization’s decision-making process to retain long-term and profitable relationships with its customers. This research is part of a long-term study to examine systematically CRM factors that affect design decisions for CRM data warehouses in order to build a taxonomy o...

Creatine monohydrate (CrM) supplementation during resistance exercise training results in a greater increase in strength and fat-free mass than placebo. Whether this is solely due to an increase in intracellular water or whether there may be alterations in protein turnover is not clear at this point. We examined the effects of CrM supplementation on indexes of protein metabolism in young health...

Nanoparticles have shown great potential as vehicles for the delivery of drugs, nucleic acids, and therapeutic proteins; an efficient, high-throughput screening method to analyze nanoparticle interaction with the cytomembrane would substantially improve the efficiency and accuracy of the delivery. Here, we developed a capacitance sensor array that monitored the capacitance values of nanoparticl...

The aim of this paper is to develop a reliable and valid CRM (Customer relationship management) scale specifically catering to Indian banking sector. An exhaustive review of literature on CRM was followed by depth interview and questionnaire survey. Exploratory factor analysis was followed by confirmatory factor analysis, which was presented in three forms; the single factor model, covariance m...

The current study is of interest when performing a useful extension crucial physical problem through non-local singular fractional operator. We provide solutions that include three arbitrary parameters α, ρ, and γ for the Resistance-Capacitance (RC), Inductance-Capacitance (LC), Resistance-Inductance-Capacitance (RLC) electric circuits utilizing generalized type operator in sense Caputo, called...