New communication technologies are changing the way travellers gossip and trade advice while on the road. This paper presents initial results from our studies of backpacker culture and identifies gaps where future technologies could assist backpackers in existing situations. Our research included contextual interviews with backpackers, tours of hostel accommodation, and reviews of online discus...

IT service management (ITSM) is of increasing significance to IT organizations, while at the same time information systems (IS) play a crucial role for many organizations around the world. Universities represent the first step for students to gain a qualification in the field of ITSM; as such, the university educates the future employees of IT organizations. This contribution describes the moti...

The Information Security Policy (ISP) of an organisation is expected to specify for employees their behaviour towards security, and the security ethos of the organisation. However, there are a wide range of opinions and expertise that should be considered by organisations when developing an ISP. This paper aims to identify the stakeholders that should be utilised in an ISP development process a...

Contextual advertising systems suggest suitable advertisings to users while surfing the Web. Focusing on text summarization, we propose novel techniques for contextual advertising. Comparative experiments between these techniques and existing ones have been performed.

Based on knowledge based view of the firm ’knowledge’ is an important productive resource. Organizations need to acquire required knowledge not only from internal sources but also from other organizations. If appropriate conditions for knowledge sharing are provided, an organization is able to obtain knowledge from its supply chain partners. One of the fundamental requirements of knowledge shar...

leaders failure in correct evaluation of feelings and emotions of employees, may act as a barrier in achieving organizational goals. therefore it is important to pay attention to job and contextual performance arising from positive behaviors such as cooperation and effort of employees. moreover, employees’ training is usually focused on recognition teaching, and less on emotional- social aspect...

Contextual complexities as a result of the nature of knowledge based resources of organisations are increasingly the bases of competitive advantage. In the third generation of KM theories and techniques, intra-organisational flows of knowledge resources have become as important as the resources themselves. Management of such flows is an imperative rather than an alternative for most organisatio...

This paper presents a novel method for estimating speaker’s affective states based on two contextual features: valence shifters and appropriateness. Firstly, a system for affect analysis is used to recognise specific types of emotions. We improve the baseline system with the analysis of Contextual Valence Shifters (CVS), which determine the semantic orientation of emotive expressions. Secondly,...

Generating targeted advertisements for online social networks is a problem of growing interest. Monetizing activity in online social networks has been the topic of heated discussion lately. The undiscriminating tastes and spending power of a majority of its members makes this medium for self-expression and opinion sharing a very lucrative venue for advertising. The recent $240 million investmen...

This paper presents a method for estimating contextual appropriateness of speaker’s emotions, supported with the analysis of Contextual Valence Shifters (CVS), which determine the semantic orientation of the valence of emotive expressions. In the proposed method a Web mining technique is used to verify the contextual appropriateness of the emotions recognized by a system for affect analysis sup...