Background While responsible innovation in health (RIH) suggests that health innovations could be purposefully designed to better support health systems, little is known about the system-level challenges that it should address. The goal of this paper is thus to document what is known about health systems’ demand for innovations.   Methods We searched 8 databases to perfo...

Service organizations such as retails banks are attempting to increase their customers' lifetime value through the introduction of service innovations such as integrated banking. To date, these efforts have met with mixed success. This research proposes that strategic consideration of barriers to adoption can significantly alter and enhance the effectiveness of segmentation and communication ef...

In service economy, scholars and practitioners focus on the development and the appliance of innovative services. The importance of service innovation is rising in many sectors and among different organizations. Several disciplines (e.g. marketing, management, operations research, etc.) focus on this innovation, a concept widely used, but with different definitions. In this paper, service innov...

In the service economy, scholars and practitioners are even more focused on the development and appliance of innovative services. The importance of service innovation is rising in many sectors and among different organizations. Several disciplines (e.g., marketing, management, operations research, etc.) deal with this innovation, a concept widely used, but with different definitions. In this pa...

In the post-epidemic era, with rapid development of cross-border e-commerce, massive amounts customer information data are generated every day. This article explores useful business data, innovates e-commerce service model, optimizes details, meets needs, and creates greater profits for company. defines big expounds 5V characteristics commonly used analysis methods, analyzes positive impact on ...

BACKGROUND Prioritising scarce resources for investment in innovation by publically funded health systems is unavoidable. Many healthcare systems wish to foster transparency and accountability in the decisions they make by incorporating the public in decision-making processes. This paper presents a unique conceptual approach exploring the public's preferences for health service innovations by v...

This paper utilizes a technology road-mapping approach to demonstrate how a traditional technology management process can be applied to improve planning practices for technology-driven service innovations. With location based services (LBS) as the focus, the paper explores business, market, product and services drivers in developing the technology roadmap. Thus, the study demonstrates that tech...

This issue focuses on selected developments in the Medicare fee-for-service program. Two of the articles provide new estimates of the effect of Medicare supplemental insurance on total Medicare utilization and costs: One addresses utilization differences under alternative forms of supplemental insurance, and the other reports on utilization experience under the Medicare SELECT Demonstration. Tw...

As the importance of the service sector increases, so does the importance of systematic approaches to develop new services. Two key activities in service innovation are generation and evaluation of new service ideas. Exchanging and analysing ideas across different software tools and repositories is needed to implement the concepts of open innovation and holistic innovation management. In this p...