The management and improvement of business processes is an evergreen topic of organizational design. With many techniques and tools for process modeling, execution, and improvement being available, research pays progressively more attention to the organizational impact of business process management (BPM) and the development of BPM capabilities. Despite knowledge about the capabilities required...

The purpose of this paper is to explore the role of Enterprise 2.0 inside a complex business process, seen through the relationship between dynamic capabilities and key knowledge activities. In particular, we investigate the effect of a Wiki in a product management process in a small UK-based software development company. The study draws upon existing theoretical foundations, such as the linkag...

the purpose of this paper is to evaluate the effects of infrastructure and strategy of knowledge management on acquisition of core competencies through knowledge management process in ‘iran khodro company’. research method was descriptive-correlation. statistical population encompassed 400 members of supervisors, middle managers, and senior managers in iran’s ikco. the opinions of 198 members w...

Research Article Ing-Long Wu National Chung Cheng University [email protected] Ya-Ping Hu National Chung Cheng University [email protected] Healthcare organizations are essentially associated with highly knowledge-intensive property, and hospital professionals are key to providing high-quality care to patients. KM-enabled performance for hospital professionals is the major concern of se...

Knowledge management is recognized as an important weapon for sustaining competitive advantage and improving performance. The evaluation of knowledge management (KM) performance has become increasingly important since it provides the reference for directing the organizations to enhance their performance and competitiveness. This paper provides an understanding of factors that involved in implem...