Decision making supported by task-oriented software tools plays a pivotal role in modern enterprises, because commercially available ERP systems are unable to respond in an interactive online/real-time mode. It opens up for a new generation of decision support system (DSS) that enable a fast prototyping of production flows in multi-project environment as well as integrating approaches to projec...

intangibility of knowledge and unclear relationship between inputs and outputs has caused difficulties in knowledge production control. in this paper we present a model to clarify the relationships between inputs and outputs in knowledge production and develop knowledge production functions. in order to accomplish this, we extract resources of knowledge production and product utility indices fr...

This article deals with traceability in knowledge repositories. More precisely, we concentrate on the role of terminological knowledge in the mapping between (informal) textual requirements and (formal) object models. We show that terminological knowledge facilitates the production of traceability links and model generation, provided that language processing technologies allow to elaborate semi...

DRAFTER is an interactive tool designed to assist technical authors in the production of English and French end-user manuals for software systems. Unlike current generation systems, which aim at the automated production of instructions and thus keep the authors out of the loop, Drafter is a support tool intended to be integrated in the technical author's working environment, hopedally automatin...