BACKGROUND Innovative financing strategies such as those that integrate supply and demand elements like the output-based approach (OBA) have been implemented to reduce financial barriers to maternal health services. The Kenyan government with support from the German Development Bank (KfW) implemented an OBA voucher program to subsidize priority reproductive health services. Little evidence exis...

One-stop government refers to the integration of public services from a citizen’s – or customer of public services – point of view. In this paper, a life-oriented framework to realizing one-stop government is presented. The proposed framework consists of three layers: the front-office that includes a portal where services are provided in the concept of life events; the back-office where core pr...

OBJECTIVE Rates of childhood immunizations and other preventive services are lower in many practices than national goals and providers' own estimates. Office systems have been used in adult settings to improve the delivery of preventive care, but their effectiveness in pediatric practices is unknown. This study was designed to determine whether a group of primary care practices in 1 community c...

BACKGROUND Health services research of Latinos with limited English proficiency (LEP) have largely focused on studying disparities related to patient-provider communication. Less is known about their non-provider interactions such as those with patient registration systems and clinic front office staff; these interactions precede the encounter with providers and may shape how comfortable patien...

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Toward a Systems Approach to Health Literacy Research Howard K. Koh a , Cynthia Baur b , Cindy Brach c , Linda M. Harris d & Jessica N. Rowden d a Office of the Assistant Secretary for Health, United States Department of Health and Human Services, Washington, District of Columbia, USA b Office of the Associate Director for Communication, Centers for Disease Control and Prevention, Atlanta, Geor...

This paper reports on a survey of state-of-the-art application scenarios for smart office environments. Based on an analysis of ongoing research activities and industry projects, functionalities and services of future office systems are extracted. In a second step, these results are used to identify the key characteristics of emerging products. Keywords—Ambient Intelligence, Ubiquitous Computin...