T he role that organisations play in provoking or preventing accidents has been long studied in industry, but has only recently begun to gain attention in health care. But, understanding safety in complex socio-technical systems requires analysis at multiple levels, and each level is characteristically best approached by a different discipline. Because the relevant disciplines (such as sociolog...

This paper tells the story of work using Systems thinking to study failure. It describes the methodological developments that have taken place in this area at the Open University and looks at how the emphasis has shifted from the examination of past failures to the prediction and prevention of future failures and the facilitation of organisational learning through the analysis of failures. It e...

Prior research has indicated that employee turnover is detrimental to both individuals and organisations. Because a turnover intention in the workplace is detrimental, several factors have been suggested to better understand the reasons why employees may decide to leave their organisations. Some of the organizational-related factors that have been considered by previous research include perceiv...

The purpose of this study is to determine the mean effect sizes relationship organisational trust with justice, commitment, and citizenship behaviours in educational organisations. In accordance purpose, a meta-analysis was conducted that included studies published between 1997 2020 regard specified relationships. total, 34 (N total = 17,271) were concerning teachers’ justice perceptions, 35 15...

This paper considers an implication of the idea that proposals for integrated care for older people should start from a focus on the patient, consider co-production solutions to the problems of care fragmentation, and be at a system-wide, cross-organisational level. It follows that the analysis, design and therefore evaluation of integrated care projects should be based upon the journeys which ...

The potential of Information Age technology to support collaboration at a distance invites military forces to create agile mission groups, which can form, adapt and re-form rapidly and sympathetically to changing circumstances. Managing such an agile capability will require agile headquarters, as part of a wider Information Age Command and Control concept. This paper explores the implications o...

A review of the literature on inter-organisational relationships is undertaken with the issue of trust and organisational culture setting the boundaries to this inquiry. The reason why business relationships or alliances are formed are first put forward in the shape of forms of collaboration. Theories on intercompany relationships are examined to see which ones deal with trusts and culture and ...

Co-ordination and alignment of Information Systems Strategy, ISS, with organisational strategy has become key to competitive success, as the ramifications of the Internet has shifted control from information providers to information users. Yet, despite over 40 years of research, there remains no established, practical SISP method for strategic alignment, due primarily to a failure to achieve al...