نتایج جستجو برای: telephone triage
تعداد نتایج: 56966 فیلتر نتایج به سال:
BACKGROUND Telephone triage is used to assess acute illness or injury. Clinical decision making is often assisted by triage tools that lack callers' perspectives. This study analysed callers' perception of urgency, defined as degree of worry in acute care telephone calls. AIM To explore the caller's ability to quantify their degree of worry, the association between degree of worry and variabl...
BACKGROUND Telephone triage is proposed as a method of managing increasing demand for primary care. Previous studies have involved small samples in limited settings, and focused on nurse roles. Evidence is limited regarding the impact on primary care workload, costs, and patient safety and experience when triage is used to manage patients requesting same-day consultations in general practice. ...
Li Zeng Assistant Professor The University of Texas at Arlington Arlington, TX 76019 Ronnie Peterson Manager of Clinical Support University of Wisconsin Medical Foundation Middleton, WI 53563 Abstract Telephone nurse triage (TNT) services is an important component of the health care delivery system. Thanks to the advancement of telephone/information technologies, abundant data on the daily oper...
OBJECTIVE To investigate the appropriateness of cases presenting to the emergency department (ED) following ambulance-based secondary telephone triage. DESIGN A pragmatic retrospective cohort analysis of all the planned and unplanned ED presentations within 48 hours of a secondary telephone triage. SETTING The secondary telephone triage service, called the Referral Service, and the hospital...
The ESTEEM trial was a randomised-controlled trial of telephone triage consultations in general practice. We conducted exploratory analyses on data from 9154 patients from 42 UK general practices who returned a questionnaire containing self-reported ratings of satisfaction with care following a request for a same-day consultation. Mode of care was identified through case notes review. There wer...
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