نتایج جستجو برای: telephone triage
تعداد نتایج: 56966 فیلتر نتایج به سال:
BACKGROUND Telephone triage represents one strategy to manage demand for face-to-face GP appointments in primary care. However, limited evidence exists of the challenges GP practices face in implementing telephone triage. We conducted a qualitative process evaluation alongside a UK-based cluster randomised trial (ESTEEM) which compared the impact of GP-led and nurse-led telephone triage with us...
BACKGROUND Due to emergency care overcrowding, right care at the right place and time is necessary. Uniform triage of patients contacting different emergency care settings will improve quality of care and communication between health care providers. OBJECTIVE Validation of the computer-based Netherlands Triage System (NTS) developed for physical triage at emergency departments (EDs) and telep...
BACKGROUND Dutch out-of-hours (OOH) centers find it difficult to attract sufficient triage staff. They regard home-based triage as an option that might attract employees. Specially trained nurses are supposed to conduct triage by telephone from home for after-hours medical care. The central aim of this research is to investigate the views of employees of OOH centers in The Netherlands on home-b...
OBJECTIVE General practices increasingly use telephone triage to manage patient flows. During triage, the urgency of the call and required type of care are determined. This study examined the organization and adequacy of telephone triage in general practices in the Netherlands. DESIGN Cross-sectional observational study using a web-based survey among practice assistants including questions on...
BACKGROUND Over the last 5 years, primary care telephone triage systems have been introduced in the United Kingdom, United States, Australia, and most recently in New Zealand. Evaluation of the clinical safety of such systems poses a challenge for health planners and researchers. AIM To evaluate the use of simulated patients in the assessment of aspects of clinical safety in a pilot New Zeala...
Introduction Veterans accessing Veterans Affairs (VA) health care have higher suicide rates and more characteristics associated with suicide risk, including being male, having multiple medical and psychiatric comorbidities, and being an older age, compared with the general U.S. population. The Veterans Crisis Line is a telephone hotline available to Veterans with urgent mental health concerns; ...
Death of an infant after contacting a telephone triage call centre: is telephone triage really safe?
objective: to develop decision-support tools to identify patients experiencing sudden cardiac arrest (sca). methods: eighty calls related to sca were content analyzed, and the contextual patterns that emerged were organized into a checklist. two researchers independently analyzed the recorded calls and compared their findings. eighteen dispatchers scored 20 cases (which included sca and non-sca...
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