This paper presents a group multi-criteria DEMATEL and VIKOR decision analysis method with interval type-2 fuzzy sets. In order to compare normal fuzzy trapezoidal numbers, we convert them into crisp values using graded mean integration representation. By a case study for selection of business intelligence platform, we prove that the proposed combination is a feasible solution that can work wit...

Software as a Service (SaaS) is regarded as a favorable solution to enhance a modern organization’s IT performance and competitiveness; however, many organizationsmay still be reluctant to introduce SaaS solutions mainly because of the trust concern—they may perceive more risks than benefits. This paper presumes that an organization will augment the trust of adopting SaaS solutions when perceiv...

Enterprise Resource planning (ERP) Systems as standard software packages have been welcomed in most of industries. Although implementation of these systems needs considering issues to achieve the success and planned aspiration levels. In order to identifying and classifying these issues as ERP Critical Success Factors (CSFs), various researches have been done and the importances of these factor...

Decision-making trial and evaluation laboratory (DEMATEL) can visualize the structure of complex causal relationships, so it is widely used in decision making. One important steps DEMATEL normalization, has received much attention recent years. Maximum entropy (MaxEnt) a universal principle, an effective tool for determining amount information existed evidence. In this paper, authors propose Ma...

If System Dynamics (SD) models are constructed based solely on decision makers' mental models and understanding of the context subject to study, then the resulting systems must necessarily bear some degree of deficiency due to the subjective, limited, and internally inconsistent mental models which led to the conception of these systems. As such, a systematic method for constructing SD models c...

0950-7051/$ see front matter Crown Copyright 2 http://dx.doi.org/10.1016/j.knosys.2012.06.017 ⇑ Corresponding author at: Institute of Managem Chiao Tung University, 1001 University Road, Hsinch E-mail addresses: [email protected] (W edu.tw, [email protected] (G.-H. Tzeng). Many consumers today buy products and services from e-stores. Because e-store managers are responsible for allo...

Now-a-days, the globalization approach can be clearly observed in countries' movement toward the knowledge-based economy. It is inevitable to support knowledge-based institutions and companies in order to realize the expected goals including development of science and technology, meeting the domestic industries' needs and moving toward a knowledge-based economy. For this purpose, the main prior...

The social impact assessment of large-scale projects could help effectively control, prevent, or mitigate possible negative impacts caused by such projects, and thus has been gradually developed nationally and internationally. However, due to some inherent problems, conventional index assessment system could not accurately measure and evaluate the social impact over local communities. As a new ...