This study shows that monetary incentives together with performance disclosures lead to significant increases in effort and productivity the multi-branch banking industry. Our results are based on an incentivized credit card campaign run by a commercial bank which employees were paid piece-rate if they sold customer. Later campaign, head office started provide daily reports for all branches of ...

Although current technologies allow simple online banking transactions, it is vital to guarantee access bank branches both for customers and businesses. Banking branch interactions improve trust in institutions everyday situations emergencies. This research addresses the problem of location facilities. A set objective functions related socio-economic variables, geographical coverage bankers pre...

  This paper proposes a suitable benchmark for inefficient commercial bank branches by using Data Envelopment Analysis (DEA). In order to render an inefficient bank branch efficient, it is necessary to decrease inputs and increase outputs. As there are priorities for decreasing some certain inputs and increasing some certain outputs over other inputs and outputs, respectively, it is necessary ...

SECTION 36 (c) (1) of the National Bank Act permits a national bank to establish branches within the city of the parent bank "if such establishment and operation are at the time expressly authorized to State banks by the law of the State."1 The quoted clause is also contained in section 36 (c) (2) which authorizes the establishment of national branches at any point in the state, expressly subje...

0377-2217/$ see front matter 2010 Elsevier B.V. A doi:10.1016/j.ejor.2010.07.001 * Corresponding author at: Manchester Business Sc E-mail address: [email protected] (J.B. Yang The purpose of assessing past performances and setting future targets for an organisation such as a bank branch is to find where the branch stands in comparison to its peers within the bank branch network and how to ...

this paper proposes a suitable benchmark for inefficient commercial bank branches by using data envelopment analysis (dea). in order to render an inefficient bank branch efficient, it is necessary to decrease inputs and increase outputs. as there are priorities for decreasing some certain inputs and increasing some certain outputs over other inputs and outputs, respectively, it is necessary to ...

Assurance region (AR) restrictions on multipliers in data envelopment analysis (DEA) have been applied extensively in many performance measurement settings. They facilitate the derivation of multiplier values that reflect the reality of the problem situation under study. In measuring the operational efficiency of bank branches, for example, output multipliers would generally represent unit proc...

The human element is the main resource in different organizations, especially banks, because it based on providing services to customers, which turn depends performance of its employees. Human management (HRM) practices play an important role raising This paper aims identify HRM (planning, polarization, selection and appointment, training, compensation) their impact enhancing employees Jordan I...