The South African Facilities Management (FM) industry has seen increased operational strategy complexity from single-site contractors providing basic janitorial services to highly integrated and bundled FM service providers.  Despite these major changes, very little research has been conducted on evaluating the effectiveness of FM in innovating, integrating and aligning business strategies to a...

in today’s complex, dynamic and ever changing modern environment, all companies need to design and use strategies helping them to improve continuous performance, because in such a competitive environment, those companies which keep pace with changing and dynamic conditions of competitive market are able to survive. this study was conducted using descriptive – correlational methodology. the stud...