BACKGROUND An important consideration in health service delivery is ensuring that services meet consumer needs and that consumers are satisfied with service delivery. Patient satisfaction can impact on compliance with suggested treatments and therefore impact on health outcomes. Comparatively few studies have explored consumer satisfaction with nurses in general practice. METHODS A sub-group ...

Advertising used to be heavily controlled by marketers. The role of a consumer in advertising realm is merely a passive viewer. Thanks to the developments of media technology, consumers start to obtain powers in controlling ad viewing and shaping ad appearance through diverse advertising forms. Such powers obtained by consumers represent the coming of a new era of advertising, in which consumer...

Self-production, participation of consumers in the production process of products for their own consumption, leads to consumers’ enhanced evaluations of the self-made products. Three experimental studies investigate how and why self-production affects consumers’ product evaluations and reveal that not all production experiences create additional value for all consumers. In particular, Studies 1...

The main purposes of this study were to analyze the attitude and behavior consumers regarding purchase organic food, socio-economic comparison consuming non-consuming or-ganic food determine consumption in consideration different regions. This research was carried out by a questionnaire with 1494 consumers, non-organic products six regions accordance their development index values. By making us...

The objective of this study was to evaluate the impact SEB public policy innovation on average supply tariff (AST) from its implementation in year 2000 until 2020, considering moderation foreseen RD&I SEB, which is aligned with SDG 7 Agenda 2030. methodological procedures included (a) a sample consisting 40% market (seven one hundred and eleven electricity distributors) (in consumers billin...

Everyday, consumers are bombarded by messages inducing them to change their attitudes. These persuasion attempts can range from logical arguments to expressive images, from regular consumers’ advice to celebrities’ recommendation. The literature and the research on advertising indicates the benefits of using the right type of endorser as consumers respond in a different manner to the same adver...

Software selection research has so far mainly focused on corporations and often assumed a rational evaluation of selection criteria. Research on consumers’ software selection is still scarce. However, findings from outside IS indicate that consumers’ software selection decisions might be biased by the choice alternatives among which software is selected. In an experiment, this study investigate...