This short literature review argues that the Resource-Based View (RBV) school of strategic management has recently become of increased interest to scholars of healthcare organizations. RBV links well to the broader interest in more effective Knowledge Mobilization (KM) in healthcare. The paper outlines and discusses key concepts, texts and authors from the RBV tradition and gives recent example...

BACKGROUND A model of quality management called Strategic Collaborative Quality Management (SCQM) model was developed based on the quality management literature review, the findings of a survey on quality management assessment in healthcare organisations, semi-structured interviews with healthcare stakeholders, and a Delphi study on healthcare quality management experts. The purpose of this stu...

neil lunt and russel mannion provide an overview of the current state of the medical tourism literature and propose areas for future research in health policy and management. the authors also identify the main unanswered questions in this field ranging from the real size of the medical tourism market to the particular health profiles of transnational patients. in addition, they highlight unexpl...

Study analyses the present trends in cost and process management of healthcare organizations. First part of the paper describes the evolution of the costing methods from the traditional absorption costing techniques, into modern, process oriented, costing systems which is important tool for managerial decisions. The advantages and limitations of Activity-Based Costing approach are deeply discus...

With its potential and unique uses, healthcare is one of the major sectors where radio frequency identification (RFID) is being considered and adopted. Improving the healthcare supply chain, patient safety, and monitoring of critical processes are some of the key drivers that motivate healthcare industry participants to invest in this technology. Many forward-looking healthcare organizations ha...

background and objectives: work sampling is a useful technique to characterize how employees allocate their work time to various activities. given the value of nurses’ time for quality health care delivery, characterization of nursing time distribution may provide useful information for optimal use of nursing staff. the purpose of the present study was to explore time allocation by nurses using...

The operational management of healthcare services is expected to directly touch patient experiences. Iranian Ministry of Health and Medical Education (MoHME) for the first time, as such, has sought to improve the operational management of healthcare delivery within a reform agenda by setting benchmarks for ‘number of visit per hour’ and waiting time in outpatient clinics of about 700 affiliated...

In this paper, we highlight the involvement of Knowledge Management in a healthcare enterprise. We argue that the 'knowledge quotient' of a healthcare enterprise can be enhanced by procuring diverse facets of knowledge from the seemingly placid healthcare data repositories, and subsequently operationalising the procured knowledge to derive a suite of Strategic Healthcare Decision-Support Servic...

background and purpose: fever is one of the most frequent disease symptoms and a common cause of emergency admissions in infants and children. considering the alarming nature of fever and pivotal role of mothers in the management of this symptom in children, this study aimed to evaluate the ability of fever management among mothers in sabzevar city, iran. materials and methods: this cross-secti...

Purpose – The purpose of this paper is to develop a total quality management (TQM) model for healthcare organisations and validate it using a sample of Iranian healthcare organisations. Design/methodology/approach – A validated questionnaire was used to collect data from all healthcare organisations that implemented TQM in Isfahan province, Iran. Findings – Using the proposed model, TQM impleme...