considering long term impacts of mehr housing plan on appearance and performances of cities, it is necessary that their construction will be done on the basis of geographical elements and criteria of urban planning in order to have positive impacts on urban quality and performance and reduce the ecological, social, and economical costs. therefore, this research analyzes and evaluates appropriat...

customer is the axis of organizations' activities and the mission of all modern organizations is based on the customer. quality as a concern and concept of management is defined in relation to customer satisfaction. regarding the common purpose of customer knowledge management and quality function development technique, this research is to evaluate automobile industry emphasizing the types of c...