Disasters create an urgent need for people to deal with novel emergent problems. To respond effectively, people require information (about the event, support resources, actions, etc.) and the ability to interpret and use available information to deal with diverse, emergent hazard consequences and demands over time. This diversity renders top-down, homogeneous approaches to disaster communicatio...

Network and linked data have become quite prevalent in recent years because of the ubiquity of the web and social media applications, which are inherently network oriented. Such networks are massive, dynamic, contain a lot of content, and may evolve over time in terms of the underlying structure. In this paper, we will study the problem of dynamic link inference in temporal and heterogeneous in...

The explosive growth of resources available through the Internet, especially the emergence of social media, has created highly interactive platforms for users to create, share, exchange information and build social networks. This special issue includes several research outcomes which aim to develop technologies to help people exploit the information online in order to satisfy their information ...

BACKGROUND The last decade witnessed turbulent events in public health. Emerging infections, increase of antimicrobial resistance, deliberately released threats and ongoing battles with common illnesses were amplified by the spread of disease through increased international travel. The Internet has dramatically changed the availability of information about outbreaks; however, little research ha...

The purpose of this study is to explore the applicability of the E‐S‐QUAL instrument in the context of libraries’ social media services. As libraries have increased their use of social media such as Facebook and Twitter to interact with users and share information, the evaluation of the services has been emphasized to improve service strategies and meet user needs. However, there are no criteri...

This paper examines the expectations and communication needs of relevant stakeholder groups for municipal eParticipation in a small Norwegian municipality. We identified relevant stakeholder groups with the municipality, and asked them about their communication preferences through a combined Delphi study and survey approach. The findings show that information about local issues, information abo...

This article provides a theoretical review of how, within notions Self-Determination Theory, adolescents’ use social media can contribute to both the satisfaction and/or frustration their basic psychological needs, and thus (or impede) attainment key developmental goals in adolescence, such as identity formation peer affiliation, how these may impact overall well-being. In this way, work import...

About 1 out of every 6 children has been diagnosed with a special need in the United States. For their parents, the economic and emotional costs can be overwhelming. Using a mixed methods approach, we show that parents of children with special needs rely primarily on Facebook pages, Facebook groups, and Yahoo! groups for accessing information and social support. Specifically, these groups offer...

OBJECTIVE Fulfilling patients' information needs can help them cope with illness and improve their well-being. Little research has been conducted on the characteristics of patients using different information sources. This study aims to get insight into which information sources patients receiving chemotherapy for the first time use and which factors (background characteristics, psychological f...