THEINTLKLIBK~UIYI OAN PROCESS AT SOLTHERN UNIVERSITY, ILLIKOIS Carbondale, has undergone a major redesign since the late 1980s. Central to the redesign has been a move toward empowering patron3 by providing them with choice arid responsibility. In 1994, the library began facilitating unmediated borrowing from the forty-eight other members of a statewide library consortium through a $hared onlin...