Information quality (IQ) problems can have severe consequences in the health care sector. Since its inception, the Canadian Institute for Health Information (CIHI) has recognized the importance of information quality and has implemented a framework designed to evaluate the data quality of the numerous CIHI data holdings. After one year of implementation, a metaevaluation of the CIHI data qualit...

this study had been performed to analyzing relationship between performance management and service quality because of develop the banks service quality by means of improve specific sides of the performance management. the pma method was used for analyzing the performance management at isfahan melli bank and the systra-sq scale was used for assessing the service quality at there. in order to rel...

introduction: applying quality management systems can be useful for the development of health care organizations standards, services, quality improvement and costs reduction. the purpose of this study is to investigate the possibility of applying quality management system iso9001/2000 in hospitals affiliated with medical sciences universities from managers' viewpoints. methods and materials: it...

in this paper, we study the affect of contextual factors on quality management practices and organizations performance. the research method that led to this article is descriptive survey that we analyze gathered data with compare means statistical test. the result show that there is no significant effect of contextual factors on quality management practices and organizations performance. this r...

conclusions performing quality improvement pattern such as organization’s excellence plan improves organizational climate of healthcare sectors, it can reduce nurses’ intentions to leave and retain human resources. background human resource is the most important factor of performance, success and better revelation of excellence goals of each organization. by performing excellence plan, healthca...

background education, universal precautions, using protective glasses and a standard method of used needle disposal, are the most important strategies for preventing bloodborne infections. objectives the aim of this study was to compare the effect of a face-to-face education program with the effect of an official-imperative circular, on the needle-disposal behavior of nurses working in the shah...

introduction: patient satisfaction is crucial to the long-run success in health care center. with regard to the highest patients’ referral to the emergency department and the existing challenges due to the patient’s need to urgent care, we aimed to evaluate health care services quality in this unit to find out whether the patients have different expectations from health care providers and if th...