The manufacturing enterprises of the 21st century are facing an environment where markets are frequently shifting, new technologies are continuously emerging, and competition is globally increasing. This paper proposes a service-oriented dynamic mobile integration architecture for batch customization ERP production. The combination of Web services and mobile agents provides a promising computin...

Notification service is a popular functionality provided by almost all modern smartphone platforms. To facilitate customization for developers, many smartphone platforms support highly customizable notifications, which allow the third party applications to specify the trigger events, the notification views to be displayed, and the allowed user operations on the notification views. In this paper...

IT-service providers shall achieve both cost reduction in IT-operations and customer individuality in service agreements. This article suggests applying the well known principle of mass customization to balance individuality and standardization in service agreements. Dependent on the commitment modularity type, its employment may not only save time and resources at the point of customer involve...

Purpose This study investigates the effects of service modularity on perceived usefulness (PU) e-learning programs through ease use (PEoU) and customization. Design/methodology/approach Structural equation modeling was used to test four hypotheses with survey data from 517 undergraduates in Turkey. Findings Results show that affects PU PEoU. Service customization negatively moderates effect PEo...

Mobile commerce as a new degree of electronic commerce arises from the convergence of Internet and mobile communication technologies. In order to be successful in mobile business, it is not sufficient to simply transfer conventional Internet applications or E-Commerce business models on mobile devices. Added values for the customer are necessary. Typical informational added values in Mobile Com...

Patients want their personal needs to be taken into account. Accordingly, the management of care has long involved some degree of personalization. In recent times, patients’ wishes have become more pressing in a moving context. As the population ages, the number of patients requiring sophisticated combinations of longterm care is rising. Moreover, we are witnessing previously unvoiced demands, ...

Due to industrialization of services, organizations need to establish new approaches for tackling challenges like increased competition, complexity, and pressure on the market because of prices. It seems promising to use approaches from other domains in the service industry, e.g. Mass Customization from the domain of industrial engineering. This work presents a metamodel implementing standardiz...