نتایج جستجو برای: telephone triage

تعداد نتایج: 56966  

Journal: :Family practice 2003
Ruth Leibowitz Susan Day David Dunt

BACKGROUND The organization of after-hours primary medical care services is changing in many countries. Increasing demand, economic considerations and changes in doctors' attitudes are fueling these changes. Information for policy makers in this field is needed. However, a comprehensive review of the international literature that compares the effects of one model of after-hours care with anothe...

Journal: :Rural and remote health 2009
A Roberts D Heaney G Haddow C A O'Donnell

INTRODUCTION Internationally, nurse-led models of telephone triage have become commonplace in unscheduled healthcare delivery. Various existing models have had a positive impact on the delivery of healthcare services, often reducing the demand on accident and emergency departments and staff workload 'out of hours'. Our objective was to assess whether a model of centralised nurse telephone triag...

Journal: :The Lancet 2014
John L Campbell Emily Fletcher Nicky Britten Colin Green Tim A Holt Valerie Lattimer David A Richards Suzanne H Richards Chris Salisbury Raff Calitri Vicky Bowyer Katherine Chaplin Rebecca Kandiyali Jamie Murdoch Julia Roscoe Anna Varley Fiona C Warren Rod S Taylor

BACKGROUND Telephone triage is increasingly used to manage workload in primary care; however, supporting evidence for this approach is scarce. We aimed to assess the effectiveness and cost consequences of general practitioner-(GP)-led and nurse-led telephone triage compared with usual care for patients seeking same-day consultations in primary care. METHODS We did a pragmatic, cluster-randomi...

Journal: :The Journal of the American Board of Family Medicine 2006

Journal: :Pediatrics 2000
B L Philipp C Wilson B Kastner C Pearson H Bauchner

OBJECTIVE To compare daytime nurse telephone triage calls received by a suburban practice with those received by a hospital-based, inner-city pediatric practice. METHODS A research assistant, listening simultaneously with triage personnel, prospectively coded all calls received by the nurse triage telephone offices in 2 pediatric practices. Calls were coded the first full, nonholiday week of ...

Journal: :The British journal of general practice : the journal of the Royal College of General Practitioners 2004
David A Richards Joan Meakins Lesley Godfrey Jane Tawfik Evelyn Dutton

BACKGROUND Nurse management of minor illness is a common method of demand management in primary care. Delegation of minor illness management to nurses may result in a change in patients' presenting problems and the consequent consulting behaviours of general practitioners (GPs). AIMS To assess the impact of nurse telephone triage in primary care on the consulting behaviours of GPs. DESIGN O...

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