Business process management systems (BPMS) are used in many organizations to reduce their routine business and administrative work. This paper focuses on the agent-based solutions for the business process management. The purpose of the paper is to describe the key concepts of the agentbased system design and to point out the main differences between agent-based and centralized BP management app...

The studies are selected from all articles published in nine premium journals that regularly publish scholarly research on IT use: MIS Quarterly, Information Systems Research, Organization Science, Management Science, Administrative Science Quarterly, Decision Sciences, Journal of Management Information Systems, IEEE Transactions on Engineering Management, and Database for Advances in Informati...