The energy transition requires increased end-user flexibility in consumption as a response to the more volatile production patterns of renewable resources. Automated demand-side management solutions can provide support achieving this but struggle with trust and acceptance issues from end-users. This paper contributes insights into how communicating trustworthiness be achieved through careful co...

BACKGROUND Building or maintaining institutional trust is of central importance in democratic societies since negative experiences (potentially leading to mistrust) with government or other institutions may have a much more profound effect than positive experiences (potentially maintaining trust). Healthy democracy relies on more than simply trusting the national government of the time, and is ...

The primary purpose of the current research has been to examine the roles of interpersonal, interorganizational, and institutional trust in establishing buyer-seller trust in public B2B e-marketplaces (EMP). Interpersonal trust refers to trust within the buyer-seller dyad. Interorganizational trust is trust between organizations, in this case mainly the buying and the selling company versus the...

The determinants of interfirm trust are examined in 453 supplier automaker relationships in the U.S., Japan, and Korea. The findings indicate high supplier trust emerges when (1) suppliers receive assistance from the automaker, (2) the automaker has a track record of maintaining a continuing (repeated) exchange relationship with the supplier. Although there were some differences across institut...

This paper examines the connection between people’s trust or cynicism in major U.S. institutions and their vote cast for President in the 2000 election. The absence of confidence and trust fuels cynicism, an attitude that may lead elites to exploit institutional resources and the public to withdraw their support from important institutions. We examined the 13 measures of confidence-trust in the...