The words doctors use matter. This was brought home to Kate Granger, who died in July 2016, when the doctor who told her that her cancer had spread apparently did not introduce himself and did not even look at her. She started the #hellomynameis campaign to encourage healthcare staff to introduce themselves to patients. Patients (and other staff) generally want to know three things when they me...

This audit estimated smoking prevalence and awareness of quit services among Health Service Executive (HSE) staff. A questionnaire posted to a random sample of 1,064 staff received a 71% response rate. Staff smoking prevalence was 15.0% overall, and 4.4% among Medical/Dental staff. Front-line-healthcare staff were less likely to smoke than other staff categories (adjusted OR 0.38, p < 0.001). O...

The objective of this study is to understand the viewpoint of healthcare providers with regard to patient safety in outpatient surgery settings. Two methods were used to gather data from the healthcare providers: (1) questionnaire with open-ended questions about six predefined stages of the patient care process; (2) survey with closed questions. With the first method, the main quality and safet...

OBJECTIVE Healthcare provider education can serve as one method for improving healthcare in developing countries. Working with providers at St Luke Hospital in Haiti, we developed a phased educational approach through partnership development, face-to-face teaching, and virtual educational tools. DESIGN Our novel approach included three phases: direct patient care, targeted education, and util...