A number of decentralized peer-to-peer markets, now colloquially known as the sharing economy, have emerged as alternative suppliers of goods and services traditionally provided by long-established industries. A central question surrounding the sharing economy regards its long-term impact: will peer-to-peer platforms materialize as viable mainstream alternatives to traditional providers, or wil...

The explosive development of Web 2.0 and online word-of-mouth (WOM) communications have facilitated the transaction of experience goods from offline to online. However, most of the online WOM merely consist of words which make it hard to convey the subtle feelings and experiences of consuming such products or services. In order to form more precise perceptions and reduce uncertainty, search eng...

Healthcare is a critical and costly industry. In the U.S. a significant component of healthcare costs are expenses generated in hospitals. This paper reports the results of analyzing 607 U.S. hospitals between 2006-2009 using a dynamic network slack-based Data Envelopment Analysis (DEA) Model. We find accounting for the dynamic and network structure of the hospital lowers efficiency estimates. ...

*Lausanne Institute for Hospitality Research (LIHR), Ecole hôtelière de Lausanne (EHL), Le Chalet-à-Gobet, 1000 Lausanne 25, Switzerland †Competence Center ISnet-VS, University of Applied Sciences Valais, Technopôle 3, 3960 Sierre, Switzerland ‡Hotel Valuation Services HVS, 372 Willis Avenue, Mineola, NY 11501 §University of Western Australia, Faculty of Business, Department of Information Mana...

Platforms such as Yelp and TripAdvisor aggregate crowd-sourced information about users’ experiences with products and services. We analyze their impact on the hotel industry using a panel of hotel prices, sales and reviews from five US states over a 10-year period from 2005-2014. Both hotel demand and prices are positively correlated with their average ratings on TripAdvisor, Expedia and Hotels...

The growth of sharia hotels in the hospitality industry is still foreign to people Indonesia, although halal tourism starting develop rapidly. One city Medan Grand Jamee Syariah Hotel. An Acehnese man founded this hotel provide that upholds Islamic values. So he decided use label. This study aims determine whether price and labels company Hotel affect consumer decisions services. Determination ...