Background and Aim: Problems such as hypothyroidism and aggressiveness may lead the organizations to reduced and seek to increase further behaviors that have the benefits for organization, such as productivity. One of the factors that produce productivity organization is organizational citizenship behavior. The aim of this study was to determine the relationship between the component of organiz...

Organizational citizenship behaviors in the workplace are among the most important positive behaviors. This has attracted the attention of researches during the past decades. Based on the latest evidence, these behaviors may lose their voluntary and optional nature because they are considered as positive and useful and therefore there may be too much emphasis placed upon them. In this study it ...

Abstract Background & Aim: Organizational citizenship behavior has an important role in providing effective products and services for internal and external customers of the organization and by improving effective use of resources it may lead to the improvement of functions and the increase in productivity. The objective of this research is to study the impact of job involvement on the organiza...

Background and Aim: Human resources are of paramount importance in the success of any organization. In the health care system, nurses play a great role in the delivery of high-quality care. In this regard, in the process of providing high-quality and efficient healthcare delivery, justice perception of performance appraisal system and organizational citizenship behavior (JPPAS & OCB) are strong...

Introduction: Employee justice perception of performance appraisal system is an important prerequisite to its success and effectiveness. This study aimed to investigate the relationship between justice perception (configural, systemic, informational, and interpersonal) of performance appraisal system with organizational commitment and organizational citizenship behavior. Methods: This research ...

The customer's satisfaction is the desirability level that he obtains for differ-ent properties of goods which is profitability source and the cause for con-tinue of organization's activities. Behavior and attitude of organization's staff as an important component in customer interaction, can have positive or negative influence on customer's decisions in receiving further services (loy-alty). I...