Effective service failure recovery has been recognized as an important strategic tool for online retailers due to the dramatic growth of the online retail sector and the importance of service failures recovery in online environment. This study investigates the impacts of service failure recovery and perceived justice on consumer loyalty for online retailing service. By conducting a scenario-bas...

According to John Rawls, there exists a perfect procedural justice for which there is no conflict between process and outcome. One such procedure is the Divide and Choose. Recently, the mathematical theory of fair-division extended this idea by developing procedures that offer fairer outcomes and a better guarantee of justice. Here, we tested the extent to which the distributive and procedural ...

This study was carried out to investigate the relationship between job characteristics, perceived organizational justice, and organizational commitment among the staff of the Ministry of Education in Mazandaran Province. The design of this descriptive, applied research was correlational. The statistical population of the study consisted of all employees of the General Directorate of Education i...

Of all the issues that employees consider in organizational life, justice and fairness are among the most salient. Justice reflects the perceived adherence to rules that represent appropriateness in decision contexts (e.g., equity, consistency, respect, truthfulness). Fairness reflects a more global perception of appropriateness that lies downstream of justice. Our review integrates justice the...

Background Macro-level factors (MF) such as wealth, justice and freedom measured with objective country-level indicators (objective MF), for instance the Gross Domestic Product (GDP), have been investigated in relation to health and well-being, but rarely in connection with depression, anxiety and stress subsumed as poor mental health. Also, a combination of different objective MF and of how in...

Covid-19 pandemisi başta sağlık olmak üzere toplumsal hayatı birçok yönden etkilemektedir. Pandeminin etkilediği önemli alanlardan biri de ekonomidir. Pandemi işletmeyi ekonomik olarak Geleneksel pazarlama yöntemlerini kullanarak satış gerçekleştiren firma pandemi nedeniyle ürünlerini internet üzerinden satmaya başlamıştır. Çünkü tüketici bu dönemde yoğun alışveriş yapmaktadır. Bu alışverişlerd...