Managing the outsourcing relationship remains a major challenge today. This study applies the psychological contract perspective to identify vendor and client expectations in IT outsourcing contracts in a two-staged mixed method design. First, we interview IT clients and vendors, and content-analyze interview transcripts to determine mutual obligations expected by both parties. Then, we conduct...

The employee–employer relationship is said to be affected by extensive workplace transitions, and yet little is known about how employees make sense of these changes while deciding on their responses to them. Our study investigated two factors, social comparison and the nature of the exchanges, as moderators of the effects of psychological contract (i.e., employee beliefs regarding the terms of...